Cleaning up your reputation online will require a management professional when you have spent years of posting anything you wanted on social media as a youth, but now you’ve finished college and your expecting to find a great job. Then, there is the occasional online business owner or brand that gets heckled by someone online without merit. For example, they just like going on your social media account and posting lies or photo-shopped pictures. Searchcleanup.com is there to assist you in cleaning up your online reputation by removing or discard information that you may no longer want posted online. In fact, negative reviews can also be an issue that can be corrected with online reputation management.
In a recent online article from Entrepreneur they give you (5) ways of taking the high road with your haters. Sometimes people don’t realize the harmful affects of saying bad or untrue things about people online, but some people do it to be hurtful. In fact, trolling their social media account and saying nasty things is not taking the high road. Customers are encouraged to always display their professionalism online and not feed back to negative comments with any type of response.
The goal is to reassure your customers that they will get the continued customer service that they’ve always received. In fact, go out of your way to make sure every commitment and deadline is met. More than ever, after a negative comment your customers are looking over your social media presence and online accounts. Again, when a person is heckling you online don’t dignify it with a response, but you can respond to a customer in an effort to rectify any indifference’s. However, if they continue to be belligerent you should discontinue any communication. At least your customers will see that you will put up a good faith effort to satisfy your customers. This is mostly important for starter companies and people that are trying to build a brand. Visit the official website for SearchCleanup.com today and found out how you can clean up bad reviews and improve your online reputation.
Follow Search Cleanup on Twitter @search_cleanup to learn more about their services.